Shipping & Returns

Shipping Costs

UK Postage is £3.50 for orders up to the value of £25, £5.00 for £25 - £65 and £7.50 for £65+.

European postage is £12 for orders up to the value of £25 and £17 for £25+ - 3-7 business days via Royal Mail International Tracked and Signed

USA & Canada International postage is £35 for orders up to the value of £80 and £60 for £80+ - 5-15 business days

Rest of the world International postage is £65 5-15 business days

International customers, please note:
Purchase price and shipping fees do not include payment of your local taxes, tariffs, duties, receiving and/or handling fees, etc. These are the additional responsibility of the purchaser.

VAT WILL NOT BE COLLECTED AT CHECKOUT AND IS NOT INCLUDED IN OUR PRICES

All taxes due on import are the responsibly of the buyer. Should you refuse the parcel, and it be returned to us, the costs linked to this will be deducted from the refund.

Shipping Policy

As items are made to order, please do not expect items to arrive in a couple of days.

All orders will be dispatched within 14 days.

If you need your order urgently, please drop us a message. We will do our best to accommodate but do not guarantee shorter timescales.

Orders are dispatched Monday to Friday excluding public holidays.

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect

When your order is shipped, we will send you a confirmatory email.

A signature may be required upon delivery of your order. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery.

All items over £25 are sent via signed for services to ensure they are protected to their value whilst in transit. Should an item go missing or get damaged whilst in transit you will receive a refund or a replacement - This will be after contacting Royal Mail and after we have confirmed it has not been delivered. Note, an item is not considered lost until 7 days after the expected delivery date.

Please note:

We are not responsible for tracking your item once dispatched. We do routinely track recent orders until it is marked delivered, however, we do not always have time to do this. We provide tracking information so you can track your order in yourself.

We are also not responsible for any items where the delivery was attempted but unsuccessful. Delivery must be rearranged or items must be collected as per your delivery service instructions, it is recommended this is done asap as items will be returned to us if no attempt is made. Any further re-delivery will be at your own cost.

Likewise, if an item is returned to us and no contact is made to rearrange dispatch we will not be responsible for providing a refund, items can be resent but only once additional postage costs have been paid. We will contact you directly should an item be returned without us hearing from you first but if we receive no response in a reasonable amount of time we will not be responsible for the items getting back to you.

Delivery times are estimates and start from the date of dispatch. Please note that in some areas of the United Kingdom and Europe there is a limited range of delivery services available. We will endeavour to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.

If you have any questions regarding shipping in the United Kingdom, Europe and internationally, please contact us.

Return & Exchange Policy

Please contact to let us know you wish to return your item. We will provide details of where to send your item.
Package your item well
You will have to bear the cost of returning the goods

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the items and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain proof of sending. We cannot be responsible for any loss for any item(s) you have chosen to send.

Send your items back within 14 days of delivery to receive a refund.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

Custom or personalized orders

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact us if you have any problems with your order.